Frequently Asked Questions

Everything you need to know about shopping with Celluma

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, most of our electronics and durable goods come with a 1-year limited manufacturer warranty against defects in materials and workmanship.